Privacy & Terms of Use

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Any credit card details you provide as part of a pre-order or purchase made on the website are sent in a secure and encrypted form directly to our payment processor. We do not store any credit card details on our web servers.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. There is no personally identifiable information about you stored in these cookies.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you’ve asked us to add you to our mailing list by providing your email address, we will use that address for our own direct marketing efforts only. We will not sell, distribute or lease your personal information to third parties unless required by law.

You may choose to remove your email address from our mailing list at any time by:

  • Clicking an "unsubscribe" link in one of our direct marketing emails
  • Contacting us by email or phone and asking to be removed

If you’ve provided your email address as part of pre-order or purchase made on the website, we will only use that address to communicate with you about your order unless you’ve given us permission to add your address to our mailing list via the opt-in checkbox on the pre-order or purchase form.